SMS Terms and Conditions

SMS Terms and Conditions

 

1. SMS Consent Communication

 

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

2. Types of SMS Communications

 

If you have consented to receive text messages from Sparrow Living, or one of our communities, you may receive messages related to the following:

 

- Tours and appointments

- Applications

- Follow-up messages

- Information about our community

 

3. Message Frequency

 

Message frequency may vary. You may receive up to 5 automated messages from our team members per week related to your interest or inquiry with our community. Please note that texting our property number directly will result in an auto-response, as these numbers do not receive texts. You can text "STOP" to quit.

 

4. Potential Fees for SMS Messaging

 

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

 

5. Opt-In Method

 

You may opt-in to receive SMS messages from Sparrow Living, or one of our communities, in the following ways

 

- Verbally, during a conversation

- By submitting an online form

- By initiating text message conversation with us

 

6. Opt-Out Method

 

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. To opt back in, you can reply "START" after opting out.

 

7. Help

 

If you are experiencing any issues, you can get help from us at https://sparrowliving.com/contact/ via email/form or leaving a voicemail.

 

8. Standard Messaging Disclosures

 

- Message and data rates may apply

- You can opt out at any time by texting "STOP"

- For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

- Message frequency may vary